Core Daily Tasks
1. Register New Patient
First VisitFor patients visiting for the first time, click the "New Patient" button.
- Enter the patient's mobile number with country code (+967 for Yemen)
- Fill in full name, gender, and age (optional: address)
- The system automatically creates a user account and patient record
2. Find Existing Patient
ReturningUse the Patient Database tab or the Select2 search field.
- Search by name, phone number, or national ID
- The system auto-suggests matches as you type
- View patient's complete medical history before booking
3. Book Appointment
SchedulingClick "Book Appointment" and fill in the details.
- Select the patient from the dropdown (search as needed)
- Choose the appointment date and time slot
- Add chief complaint if provided by patient
4. Check-In Patient
On ArrivalWhen the patient arrives, use the Check-In button.
- The system automatically assigns a queue number
- Patient status changes from "Scheduled" to "Waiting"
- Payment toggle becomes enabled for fee collection
5. Process Payments
BillingToggle the payment switch after collecting fees.
- Mark payment as completed in the system
- The doctor can see payment status during consultation
- Payment records are included in financial reports
Action Items (Tasks)
The doctor can send you tasks that appear in the "Action Items" tab.
- Tasks appear automatically when doctor orders procedures or tests
- Add a reception note (e.g., payment collected, patient informed)
- Click "Mark Done" to complete the task
Auto-Refresh:
The Action Items tab refreshes every 10 seconds to show new tasks.
Uploading Results
When investigation results are ready, upload them from the "Investigations" tab.
For Lab Results:
- Upload PDF report file
- Enter result value and normal range
- Mark any abnormal findings
For Radiology:
- Upload PDF report or provide DICOM viewer link
- Add radiologist notes if needed
- Mark as completed when done
Appointment Statuses
| Status | When to Use |
|---|---|
| Scheduled | Initial booking state |
| Waiting | After patient checks in |
| With Doctor | Doctor started consultation |
| In Radiology/Lab | Patient sent for tests |
| Completed | Visit finished, record saved |
| Cancelled | No-show or cancellation |
Need Help?
If you encounter any issues, contact the system administrator or refer to the video tutorials.