SEVEREIGN EXCHANGE National Healthcare Network & Sovereign Medical Exchange (Yemen Health OS)
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القائمة الرئيسية
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Patient Portal Guide

Everything you need to know about managing your healthcare online.

1 Create Your Account

Registration is simple and fast. You only need your mobile phone number.

  1. Click on "Register" or "Book Appointment" on the homepage.
  2. Enter your full name, phone number, gender, and age.
  3. Choose a password for future logins.
  4. Submit the form - your account is created instantly!

2 Logging In

Use your registered phone number and password to access your dashboard.

Pro Tip: If you forget your password, use the "Forgot Password" link on the login page.
Login Form Example
Phone Number
+967 XXX XXX XXX
Password
••••••••

1 Choose Your Date

Select your preferred appointment date from the calendar. The system shows available days.

2 Provide Chief Complaint

Briefly describe your symptoms or reason for the visit. This helps the doctor prepare.

3 Confirm Booking

Review your details and confirm. You'll receive a confirmation on your dashboard.

Note: The exact time slot will be assigned by the receptionist.
Select Date
15 January 2025
Chief Complaint
Knee pain for 2 weeks

Accessing Your Visit History

Your dashboard displays all your past and upcoming appointments.

  • Click on any past visit to see detailed clinical notes.
  • View the doctor's diagnosis, treatment plan, and prescribed medications.
  • Cancel upcoming appointments if needed (before the appointment date).
What you'll see:
  • Date and time of visit
  • Doctor's name
  • Primary diagnosis and ICD-10 code
  • Treatment notes and prescriptions
15 Jan 2025 Completed
Global Health OS
Diagnosis: ACL Tear
20 Feb 2025 Scheduled
Global Health OS
Follow-up Appointment

Downloading Your Medical Reports

All completed lab and radiology reports are available for download.

  • On your dashboard, scroll to the "Lab & Radiology Results" section.
  • Click the "Download PDF" button next to any completed report.
  • Reports are in PDF format and can be printed or shared with other doctors.
Available Reports:
  • Radiology Reports (X-Ray, MRI, CT Scan)
  • Laboratory Results (Blood tests, Urine analysis, etc.)
  • Clinical Visit Summaries
X-Ray Left Knee
15 Jan 2025
CBC Blood Test
15 Jan 2025

Frequently Asked Questions

What if I forget my password?

Click "Forgot Password" on the login page. A reset link will be sent to your registered email.

Can I cancel my appointment?

Yes, as long as it's not marked as "Completed" or "Cancelled". Go to your dashboard and click the Cancel button.

How do I update my profile?

Click "Edit Profile" on your dashboard to update your personal information.

When will my test results be available?

Results appear on your dashboard once the lab or radiology department completes them. You'll receive a notification.